Support

Answers to common questions and how to reach us.

FlyRobert is an offline aviation map app for route viewing, waypoint management, live GPS tracking, and ETA calculation.

Live GPS

  1. On board: sit at a window seat. The aircraft's fuselage blocks most GPS signals; from aisle or middle seats a position fix is often not possible. The first fix can take a few minutes.
  2. Open iOS Settings.
  3. Confirm location access is allowed for FlyRobert.
  4. Return to the app and confirm Simulation Mode is off.

Simulation Mode (Pro)

  1. Open Settings inside FlyRobert.
  2. Enable Simulation Mode.
  3. Select a built-in route.

GPX Import

  1. Confirm the file is a valid GPX document.
  2. Confirm the file is plain text XML.
  3. Re-export the file from your planning tool and try again.

FlyRobert Pro

The free version offers live GPS tracking. FlyRobert Pro is a yearly auto-renewable subscription (€4.99 per year) that unlocks waypoint navigation with route and ETAs, an offline airport database, flight recording, simulation mode, calendar import, unlimited sessions and GPX export. To restore it on a new device:

  1. Sign in with the same Apple ID used for the purchase.
  2. Open the Upgrade screen in FlyRobert.
  3. Tap Restore Purchases.

To cancel or manage the subscription: Settings app → your name → Subscriptions → FlyRobert, or Upgrade screen → Manage Subscription. Cancel at least 24 hours before the renewal date; Pro stays active until the end of the paid year.

Refunds are handled by Apple at reportaproblem.apple.com.

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